Managing Strategic Performance
Co-designed with Telstra, gain the strategies needed to drive operational excellence in organisations. Currently only available for organisations. Register individual interest below:
Managing Strategic Performance
$1350.00 AUD (inc GST)
What you will learn
Gain contemporary skills and knowledge for your job now.
No matter the industry, there is an increasing expectation for managers, employees, and business owners to understand an organisation's performance management system through the lens of strategy and strategic intent.
This micro-credential is ideal for professionals seeking a deeper understanding of organisational strategy, the value-chain, strategy maps, and balanced scorecards, which combine to drive the work of individuals and teams striving for success.
Designed to give you essential practical experience, Managing Strategic Performance has been co-designed with Telstra, Australia's leading telecommunications company.
Learning in this course is equivalent to level 9 of the Australian Qualifications Framework (AQF).
Identify and articulate an organisation's strategic intent
Learn to precisely identify and articulate the strategy of an organisation or work unit, and the relationship to the value chain in which the organisation competes.
Connect strategy to operations through performance metrics
Learn to connect strategy to operations using the performance management framework. Explore its key components, including strategy maps, and identify how this framework is used to develop financial and non-financial metrics.
Use a balanced scorecard framework to connect strategy to operations and capacity management
Evaluate how performance metrics organised in a balanced scorecard can drive success across processes and activities, in line with the strategic intent. Explore the impact of activities and decision-making on metrics in settings with workplace constraints and capacity issues.
Improve operational effectiveness through a scorecard framework.
Put your knowledge into practice and describe your own organisation's strategic intent. With a stronger understanding of how your role connects with other parts of your organisation’s value chain, you'll be able to confidently work towards operational excellence within a contemporary management framework.
Who you will learn from
Learn from skilled academics and professional experts who will share invaluable knowledge you can use in your job.
Albie Brooks
Associate Professor
Albie has taught at undergraduate and graduate levels in domestic and international contexts. His research interests include contemporary management accounting issues and the development of innovative educational materials, including teaching cases and simulations. He's also co-authored two university-level textbooks, consulted for the Meereeng 50 Program: First Australians Procurement Accelerator, and delivered the Business Acumen subject in the Master of Entrepreneurship program.
Fees
For individuals
For individuals
To take Managing Strategic Performance as a stand-alone micro-credential, you'll pay the normal course price.
Please contact Student Support to discuss discounts and payment options for University of Melbourne staff or alumni, or to pay by invoice.
$1350.00 AUD (inc GST)
For teams
If you have three or more team members who are keen to upskill with Managing Strategic Performance, get in touch to discuss pricing. For large groups, we can also deliver and contextualise this course exclusively for your organisation.
Pricing on request
Dates
Dates not right for you?
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Course details
This micro-credential is ideal for managers, professionals, consultants, and business owners working within any industry.
It's particularly useful for those who are involved in, or aspire to be involved in, strategy execution, business process improvement initiatives, performance monitoring, and supervising or managing operational work units.
To undertake this course, you must have a bachelor’s degree in any field or three years of experience working in a professional organisation of any kind.
Prior knowledge in information systems or business administration, including operations or project management would be useful, but it is not a prerequisite.
Co-designed with Telstra, this course has been developed to meet the growing expectation that organisational members will possess the knowledge and skills to contribute to performance management in line with strategic intent.
No matter your industry or organisation, throughout the course you'll gain practical skills that you can immediately apply to your professional life, and increase your capacity to help drive operational excellence.
By the end of this micro-credential, you will be able to:
- Articulate an organisation’s strategic intent and evaluate its successful execution using adequately developed performance metrics across work units and operational levels
- Evaluate financial and non-financial performance metrics, organised through a balanced scorecard/dashboard framework, for their suitability in measuring the success and achievement of the intended strategy.
This course runs for six weeks. Your total time commitment will be approximately 42 hours, which includes:
- 7.5 hours interactive webinars (x5 90 minute sessions)
- 17.5 hours self-study
- 5 hours guided learning
- 12 hours assessment activities
Assessment:
- Case analysis: strategic intent, value-chains to performance metrics (40%)
- Case analysis: performance metric evaluation using a balanced scorecard/dashboard (60%).